Cancellation & Refund Policy

What if I am not satisfied with product/services?

In case you are not satisfied with the product/services, you can get in touch with our customer care department and the team would ensure that the promised product/services are delivered to you.

How do I cancel an order?

You cannot cancel your order once an order is placed.

Return Policy

If you receive a product which is not as per the specifications ordered by you i.e?

You are completely protected. We offers a 30 day return guarantee for all such items.

Wrong Size, Wrong Color, Wrong Quantity, Defective,Damaged, Or Significantly different from the description given by the merchant.

However, for some products, the sale is a final sale, and the merchant does not accept any return. Some healthcare products, customized products, products like undergarments, lingerie, swimsuits etc and perishables including flowers, edible products cannot be returned due to health & hygiene reasons. We will also not be able to accept the return if product Is used/worn or altered Exhibits physical damage to the box or to the product Is returned without original packaging and accessories Serial Number is tampered. If you have received a damaged product or empty parcel or any item is missing, please contact us within 2 days of receiving the order.

Do I need to pay the courier company to send my product back?

If we arrange the pick up of your product, you don’t need to pay anything. If you are using a courier service to send your product back, you need to bear the courier cost. However, we will reimburse you the courier charges upto Rs.300.